Here’s the updated refund process:
Refund Process for THC Vape Orders
1. Requesting a Refund:
If you wish to request a refund, you must contact us within 24 hours of receiving your order. Ensure the product is undamaged and in its original condition.
2. Return the Product:
To initiate the return, drop off the product at the designated pickup location. You can find this location details in the confirmation email or contact us for assistance.
3. Provide Evidence:
After dropping off the product, take a clear picture of the item, showing it is undamaged and ready for return. Send the picture to order@thcvapedubai.com.
4. Product Pickup:
Once we confirm the product drop-off and receive your photo, we will arrange for the pickup. Upon pickup, we will verify the condition of the item.
5. Refund Processing:
After verifying that the product is undamaged and returned properly, we will process your refund. The refund will be issued back to you in the same cryptocurrency (USDT TRC20 or ETH ERC20) used for your original payment.